How can we help you?

Navigate to your Dashboard. In the 'Project Setup' panel on the left, select your product's Industry and Business Model. This will auto-load relevant parameters. Alternatively, scan a known product barcode (like PROD-101) to auto-fill everything. Add your parameters, upload evidence, and click 'Finalize'.

QC Validator is a platform that digitizes trust in global trade. It replaces messy email threads and PDFs with a secure, real-time dashboard where you create an immutable digital record of quality, building instant confidence with international buyers.

If you are a buyer who can't find a specific product, you can post a 'Global Sourcing Request'. This request is broadcast to our network of verified suppliers. To ensure quality, you must have a verified account to post a request that triggers notifications.

We use a professional 'Automated Verification' system. In your dashboard, click 'Verify Org' to generate a unique meta tag. Paste this tag into your company website's header. Our system scans your site to confirm ownership instantly. A manual document upload is available as a fallback.

To meet international trade standards, the final 'Certificate of Compliance & Sale' must explicitly state the physical location of the Manufacturer (Party A) and the Consignee (Party B). This data is permanently frozen on the certificate after signing.

To maintain a professional B2B network and prevent data scraping, we allow non-members to preview a few listings. To gain unlimited access and contact sellers, you must create a free, verified account. This ensures our sellers are connecting with serious buyers.

The Weekly Summary is an automated email that recaps your activity, including new reports, signed agreements, and unread messages, helping you stay on top of your workflow.

No, the Weekly Summary Email is a free feature for all registered users.

Yes. Every summary email contains an 'Unsubscribe' link at the bottom. You can also manage your notification preferences in your account settings.

A contract cannot be signed on incomplete data. If your QC Score is below the agreed threshold (default 100%), the Agreement Section will show a 'Locked' overlay. To unlock it, every QC parameter must have visual evidence uploaded and be marked as 'Passed'.

If you are the project owner, you will see a 'Trash Icon' (🗑️) on the project card in your Dashboard. Clicking this will permanently delete the project and remove any of its associated marketplace listings.

We use a secure 'Invite Link' system instead of emails. Once your project is saved, click 'Copy Invite Link' to generate a unique URL. Send this link to your buyer. When they click it and log in, their account is securely linked to the project as 'Party B', allowing them to participate in the workflow.

The 'Certificate of Compliance & Sale' is a legally binding record. The 'Download PDF' button only becomes active after the workflow status reaches 'COMPLETED'—meaning both the Seller and the Buyer have digitally signed the agreement.

This is your private business intelligence dashboard. It automatically processes data from your QC Reports and Marketplace activity to give you actionable insights. You can access it via the 'Analytics' link in your main navigation.

Deal Velocity measures the average time (in days) from project creation to a completed, signed contract. A lower number indicates a more efficient sales and compliance cycle, which is a key performance indicator for B2B trade.

The system analyzes all of your projects that have failed items. It identifies which category of failure (e.g., 'Dimensions', 'Finish', 'Packaging') occurs most frequently across all your reports. This helps you identify and fix the biggest bottlenecks in your production process.

This feature analyzes all your failed QC checks and identifies the most frequent category of failure (e.g., 'Dimensions', 'Packaging'). This allows you to focus your process improvement efforts on the area that will have the biggest impact on your overall quality score and efficiency.

This is a BYOK (Bring Your Own Key) feature. If you have an API key from a provider like OpenAI, our system will use it to send your 'Top Failure Point' to an advanced AI model. The AI will provide specific, actionable suggestions on how to improve your manufacturing or QC process to prevent that failure in the future.

No. Your Performance Analytics page is 100% private and only visible to you when you are logged in. It is designed to give you a competitive advantage, not to be shared.

Every public QC Report and Press Release you create is a high-authority, indexable webpage linked to your company. This generates powerful backlinks and enriches your brand's search results with terms like 'Verified', 'Compliant', and your specific industry standards, showcasing you as a trusted leader in your field.

By replacing manual follow-ups and scattered documents with a single, automated workflow, you significantly reduce the time-to-sale. Faster deal closures, fewer disputes, and access to a global network of buyers in the Town Hall directly translate to a higher ROI and business growth.

QC Validator automates the most time-consuming parts of trade compliance: document creation, communication, and verification tracking. The centralized dashboard eliminates the need for endless email chains and manual report building, freeing up your workforce to focus on production and sales instead of paperwork.

Once a project has a 100% score, a 'Push to Marketplace' button appears. Clicking it will prompt you for a price and contact email. You can then publish the product to an industry-specific Group in the Town Hall.

Go to your Dashboard. In the 'My Town Hall Listings' section, you can click the 'X' button to instantly remove a listing. Currently, editing requires removing and re-listing the product.

Instead of a chaotic open market, we use organized Trade Groups (e.g., 'Pharmaceutical Exchange', 'Textile Sourcing'). You can join existing groups or create your own when you list a product. This ensures your items are seen by relevant buyers.

To ensure the marketplace remains current, listings that haven't been updated in 90 days are automatically hidden. You can instantly restore them by clicking the 'Refresh Listing' button on the project card in your dashboard.

Every registered user gets a unique referral link from their dashboard. Share this link with your colleagues and network. When a new user signs up using your link, both of you will earn a 'Community Contributor' badge on your profiles.

Your unique link is always available in the 'Referral Program' section on your main dashboard. Simply click to copy it.

Currently, successful referrals award both parties a special badge. We are exploring additional rewards like feature credits for our top referrers in the future!

We use an in-app system to avoid email spam. The 'Bell Icon' (🔔) in your navbar is your central hub. It will show a red badge for new chat messages, signature requests, and important system alerts. Always check the bell when you log in.

Yes. The chat creates a direct, private channel linked to a specific project ID. Messages are stored securely and are only accessible to the assigned Seller and Buyer.

Clicking 'Live Vision' on a project card instantly opens a new Google Meet room. The link is saved to the project, ensuring both parties can join the same session for remote inspections or negotiations.